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NEWBORN TRIAL PACK

On the top right hand corner, go to account, enter your user name and password, press login.

Log into your account. Click on order tab, click on order number to view details.

Generally you’ll be paying for your order if your initial payment was not authorised.

You may log back into your account to make payment.

Log into your account, click on the order tab and check the status of your orders here.

You may pay, view or cancel the order. You may only cancel an order if the payment had failed.

Once you have made your first attempt in logging in, a login box will appear on the main screen.

Click on ‘lost your password’. Enter your email, press reset password. An email will be sent to you within 10 minutes. Follow the link to create a new password.

If you already have an account, log into your account. If not, go to our shop tab and choose monthly boxes. Choose your nappy size and frequency of delivery.

  • Go to sign up now
  • Here you may add your quantity of monthly boxes or any promo codes
  • Should you wish to add authority to leave to your parcel, choose the ‘No Signature’ box. Alternatively, the ‘with signature’ box means your parcel can be picked up at the post office.
  • Update your basket if you made any changes
  • Proceed to checkout
  • Enter your billing or choose to ship to a different address
  • Choose your payment method and go to ‘sign up now’
  • Enter your payment details and go to confirm and pay
  • Log into your account
  • Click on the monthly box tab
  • Either click on your monthly box no. or go to view
  • Under actions, hover and click over change address/ change payment
  • Log into your account
  • Click on the monthly box tab
  • Either click on your monthly box no. or go to view
  • Under monthly box total click on switch monthly box
  • Enter your size and delivery frequency
  • Go to ‘sign up now’
  • Go to checkout
  • Should you wish to add authority to leave to your parcel, choose the ‘No Signature’ box. Alternatively, the ‘with signature’ box means your parcel can be picked up at the post office.
  • Go to ‘sign up now’

Please contact customerservice@ecoriginals.com.au to pause your monthly box. If you pause your monthly box, our system will allow up to 6 weeks maximum and will then re-start automatically.

If you’ve forgotten to add these details to your monthly box order account, please contact customerservice@ecoriginals.com.au. If your monthly box order has already been processed for shipping, then the authority to leave will not be effective until your next order.

Please contact customerservice@ecoriginals.com.au to cancel your monthly boxes. Our system won’t allow you to re-purchase another monthly box for 3 months from the cancellation date. This is to reward those customers who continue their monthly boxes with us for the best pricing. You may continue to place orders.

You can purchase our nappies online on this website using our secure payment facility(click here to purchase now), or you can pick them up from a stockist near you (click here for a list of stockists).

In disposable nappies irrespective of whether they are eco or not, they usually contain a super absorbent ingredient. In our nappy it is mixed in with our sustainably farmed wood pulp. To dramatically help with absorbency, this material turns liquid into gel, which helps to stop any nappy leakage. Sometimes this gel may get exposed if your child pulls on the nappy material, if the nappy is left on for too long or the nappy experiences a lot of wear from your child’s physical activity. The gel is considered safe if there is contact with a child’s skin but should not be swallowed.

Our unique leak barrier uses Cardia Compostable film, instead of the normal plastic layer, meaning the nappy is more breathable for bub (this layer is up to 5 times more breathable than the traditional plastic layer used in conventional disposable nappies)
Our material is made from plant based ingredients
No harmful chemicals and fragrances (our nappies are completely free from chlorine, phthalates, fragrances, lotions, latex and heavy metals)
The absorbent core is made up of sustainably farmed wood pulp and a super absorbent material
The leg cuffs are made of non-latex elastic, and the tabs are made from plastic material.
World first 100% compostable packaging using Cardia Compostable instead of plastic packaging
We consider our nappy to be as environmentally friendly as current technology allows but will continue to incorporate new ingredients as they come to market.

Ecoriginals nappies are currently available in 5 sizes based on the most popular sizes required by parents. We are currently working on a newborn size for the parents with babies that are a little too small to fit into our infant size.
Please check our nappy sizing page for more detailed information. This is to be used as a ‘guide only’ as every child has their own unique body shape, weight and height for their age. Two Children can be the same age but require 2 different size nappies.
With each size nappies there is an overlap with the kilos. But as an example, your baby may weigh 9kg’s but still be best suited to the infant size. It is an individual choice for each child.
For a more detailed explanation for each size please follow this link: http://www.ecoriginals.com.au/nappies/

Currently our smallest size is the infant with the weight range of 5kg’s-9kg’s. Each baby is different in their body shape so some babies will fit into this nappy straight away and other’s may need to wait for a little while.
We are working on releasing a smaller newborn for the first few weeks for little babies which will be 2-4kgs and are also working on pull ups which should be both available mid 2018.

We offer one full pack of nappies and one full packet of wipes for you to trial with free shipping to Metro areas at a reduced cost of $27.95. The only way to determine if you love our products as much as our loyal customers is to try a full size pack. This should last you around 5 days of full time use. We are an Australian family trying to make a better option for our babies, and we need your support! You may pick from our 5 nappy sizes available. This is a great opportunity to try out our nappies and wipes on your baby if you are a new customer! Follow this link to our shopping basket (click here)

No matter which disposable nappy brand you use, including the major brands, leaking can occur sometimes, but usually it can be resolved. After nearly 3 years of testing with quality performance being one of the top criteria for us to achieve for our nappies we are confident that our nappies have very good absorbency. At least 92% of our customers surveyed agreed with positive comments on the performance particularly the absorbency. If you have experienced leaking, we just need to look at the possibilities of why it has occurred as we believe it can be resolved for you.
These are the most common reasons:

  • The incorrect size nappy is being used (this is the most common reason for leaking particularly if your child is in-between 2 sizes). If the nappy seems too big or small, has gaps with the elastic not hugging the legs properly or the nappy sags excessively then the size for your child is mostly likely incorrect. Please remember our kg weight sizing listed on each bag is a ‘guide’ only, and every child has a different body shape and size. Our nappies sizing may be different to another brand you have been using before ours. Just like clothes, each nappy brand has different sizing so this needs to be considered.
  • The nappy isn’t being fitted securely enough around the waist. The nappy needs to be completely enclosing the waist area so that the back of the nappy with the tabs is overlapping the front parts of the nappy around the waist and then the plastic tabs securely fastened (not too tight)
  • Diet and dinner time. Every family can have different routines around dinner time and diet but we have found with some feedback that if a child has a lot to eat and drink soon before bed then this will put extra pressure on the nappy for night time use. A balloon is a good example of how a nappy works with this point. There’s only so much air that a balloon can hold before it bursts. A nappy is no different.
  • Faulty nappy. Like any man made product, we understand that from time to time when we manufacture more than 100,000 nappies in a short period that there is the chance, particularly at the start or end of a production run, that the nappy may have a manufacturing fault.
    We offer a 100% satisfaction guarantee, so if you experience anything that impacts performance please contact us straight away so we can problem solve it and resolve it for you 🙂 Please email us customerservice@ecoriginals.com.au with details.

Send us an email with your feedback including when the leaking occurred (day or night), your child’s age, height and weight. This will help us to understand if the correct size has been purchased. If you are unsure if perhaps the nappy is faulty, a great way to check is to lie a clean nappy on a clean dry bench space, and slowly fill between 1 to 1.5 cups of lukewarm water into the nappy inside. Take care not to spill any water on the bench or the outside of the nappy. Once the nappy has absorbed a lot of liquid, please leave it without touching it for some hours or even until the next morning and then pick up and touch the nappy. It should be very heavy with absorbed liquid, but dry all over the back. If this works correctly then you know that the nappy itself isn’t faulty, and you will need to look to the sizing of the nappy on your baby.

The most common causes of nappy rash for the majority of nappy brands (unless the product is say a no frills very cheap brand with inferior materials used) is due to thing’s such as food allergies, teething, fever, common colds, unusually hot/humid conditions, high acidity, dairy, longer than normal periods of changing nappies, other diet related issue’s or possibly that the size of the nappy being used is incorrect. It is definitely worth considering if you think your child is experiencing any of these first before accepting that it is from our nappy. It is very common for nappy rash to occur days before a child becomes sick or has a reaction to something as it is an initial sign of your child’s immune system potentially being challenged. If the nappy rash has just happened then it’s worth monitoring your child over the next few days.
In a more detailed explanation, nappy rash occurs not usually because of the materials in the nappy but the actual urine or faeces that is then touching the skin. As an example if there is a health issue for your child then urine or faeces can be ‘acidic’ which causes the irritation to the skin. Overnight this contact against the skin is what causes the most irritation, not the nappy itself.
Our nappy doesn’t contain a plastic liner compared to most other nappies, but a compostable liner made from material considered 5 times more breathable than normal plastic liners in other nappies. The nappies are also chlorine free (this means less chemicals and not carcinogenic). Our nappy is much less likely to cause nappy rash than other nappies and in many cases our nappies will stop nappy rash that other nappies give!
Recommendations for your child if they have nappy rash are:

  • If you use a nappy that is either too tight or too loose this can create nappy rash through incorrect friction or tightness. Please consider changing the size of the nappies.
  • Change your child’s nappies more frequently whilst nappy rash is present. If a nappy is being left on a baby for extended periods of time then this will increase the chances of a nappy rash too. We recommend changing the nappy every 3-4 hours and more often if the nappy is full.
  • If you feed your baby a big meal or drink prior to sleep time for the night, then this can increase the amount of pressure you put on the nappy and the length of time your baby has direct contact with the soiled nappy which can cause skin irritation.
  • Try to have some nappy free air time
  • Use non-alcohol based baby wash when it’s bath time cleaning the skin well
  • Use a good quality natural nappy rash cream or barrier cream to help soothe and prevent nappy rash
  • Monitor your child’s health trying to focus on boosting their immune system through a change in diet towards more alkaline foods. There is a nappy rash guide we recommend you read attached here:
    Read the Puraforce Nappy Rash Guide by clicking here

This is very unusual and all of the information on nappy rash needs to be considered first on what can cause nappy rash because it is necessary not to confuse nappy rash with an allergy. One key sign that it could be an allergic reaction can be that your child is quickly reacting to the nappy with a break out prior to any bowel or bladder movement. If this is occurring please stop using the nappies immediately and contact us with your concerns. We consider signs of raw excessive burning or blisters as possible allergic reactions.
Please be aware, some children experience allergies with severe reactions to certain products/food types for example peanut allergies. In this case, it is not the peanuts but the child’s reaction to the peanuts which is caused by the allergy.

Use a baby wipe or cloth to wipe the gel off the skin.

Environmentally, this super absorbent has also been approved as safe and used for many years in commercial composting such as for potting mixes due to its moisture retention capability so it is not considered detrimental to the environment.

If you were to remove the plastic tabs and tape the tabs adhere to, and the elastic in the leg cuffs, you could compost our nappies. However, you aren’t supposed to compost faeces! so we recommend you dispose of our nappies in the normal rubbish instead. Through years of testing it is impossible to offer an eco-disposable nappy that performs well without having to still use some components with plastic. Our nappies are no less than 80% biodegradable.

The dynamics of each individual landfill site can affect how quickly or long our nappy takes to break down like any other rubbish. Landfill sites are getting much better in their designs these days with much stricter regulations so the levels of oxygen present or not can vary as each site can be managed differently and rubbish can be circulated with machinery to ensure degradation is occurring. Some of these newer sites promote biodegradation through the injection of water, oxygen and microbes. Commonly thing’s like vermin and bacteria found at landfill sites help to break down nappies also.

Biodegradability can occur without oxygen present, it just takes longer. The important fact is that if you dispose of a product that contains predominantly biodegradable ingredients such as our nappy then it will break down much faster compared to a conventional nappy full of plastic. Our nappies are no less than 80% biodegradable.

Separately to the nappies our 100% compostable bag packaging we are using will quickly and easily break down which is cutting edge for our industry internationally and is certified compostable.

That makes Ecoriginals the most Eco nappy solution available!

Whilst our nappies have been designed in Australia and include the 100% compostable packaging and leak guard film which is sourced through Cardia from Melbourne, we confidently decided on China for manufacturing because after researching locally and internationally China were clearly the most experienced in using eco ingredients for nappies. Originally it was our preference to find an Australian manufacturer, but unfortunately the manufacturers here in Australia when contacted by us didn’t show interest in our business which we felt was possibly because they have big corporate companies as customers already but most importantly we found they didn’t have a deep understanding of eco ingredients that we required.

We also looked at many other countries around the world but China stood out as having the most expertise and knowledge to successfully provide us a quality eco nappy for our customers and whilst the cost in manufacturing wasn’t our core priority, it was also very important so we could be committed to providing the first affordable eco nappies here in Australia. In the future, we will be open to the possibility of manufacturing locally in Australia but it is worth noting that a lot of eco ingredients still need to be sourced from overseas as Australia does not manufacture most of the ingredients we require.

A. Studies show that conventional nappies have the potential to cause a heap of problems for bub. It’s a fact that most disposable nappies contain around 70% non-biodegradeable material which is filled with non-breathable plastic, along with a raft of other synthetic chemicals. Have you have ever used a plastic bag to dispose of your household rubbish, and the next day noticed that inside the bag is condensation? Plastic traps heat, and normal disposable nappies are essentially like wrapping your child in a plastic bag. It’s no wonder our babies are getting nappy rash! But add the combination of harmful chemicals into the mix and this is where it gets really worrying.

Asthma: In a 1999 study it was found that conventional nappies contained xylene and ethyl benzene chemicals which are part of a group of substances named Volatile Organic Compounds (or VOCs). When exposed over a period of time to these chemicals the subjects of the study began displaying asthma like symptoms- It was urged a follow up study be done however none has done as of yet!.1

Infertility2: Study shows that the temperature increase of male genitals when wearing disposable nappies (because the plastics prevent the skin from breathing) has a direct link to decreasing sperm count in European males.

There was also a court case not so long ago where Pampers were forced to pay out over $2.7 million to claimants who claimed their children received nappy rash ‘likened to chemical burns’ from their DryMax product, due to the undisclosed change of chemicals used in these nappies3. If the chemicals they are using are strong enough to cause ‘chemical burns’ there must be something wrong there.

This isn’t to mention the Dioxins (a known carcinogen4), Parabens (suggested to cause breast cancer5) , as well as chlorines, heavy metals and a heap of other chemicals that has no place near bub’s skin (which happens to be 5x thinner than adult skin)

1 Acute respiratory effects of diaper emissions, Anderson RC 1999 Sep-Oct;54(5):353-8.

2 Lavenderia The Facts: Disposables Vs Cloth, A study called “Scrotal temperature is increased in disposable plastic lined nappies” done by C-J Partsch,MAukamp,W G Sippell

3 In re: Dry Max Pampers Litigation, U.S. District Court, Southern District of Ohio, No. 10-00301.

4 No evidence of dioxin cancer threshold, Environ Health Perspect. 2003 Jul; 111(9): 1145–1147

5 http://www.breastcancerfund.org/clear-science/radiation-chemicals-and-breast-cancer/parabens.html