Shipping

Please note: We use Australia Post for our deliveries as they have been reliable delivery partners for many years. They are currently experiencing delivery delays in their network. The Australia Post tracking tool remains the most accurate guide on estimated delivery dates of your parcel and it will advise you of any delays while your product is in transit. If you have any further questions, we are always happy to help. Our instant message service (icon at the bottom right hand corner) is the most efficient way for you to receive a speedy response.

WHAT ARE MY SHIPPING OPTIONS?

Subscription Shipping

Order
Zone
Price
Est. Delivery

All

Metro

FREE

2 - 4 business days

All

Regional

FREE

3 - 7 business days

Standard Purchase Shipping

Order
Zone
Price
Est. Delivery

All

Metro

$14.95*

2 - 4 business days

All

Regional

$14.95*

3 - 7 business days

* Excludes bulky items (Please see 'bulky item delivery below). Orders containing 12 Pack of Nappies and 24 Pack of Wipes are not eligible for $14.95 shipping and will incur a $19.95 shipping fee. It also excludes 1 Pack of Nappies which will incur a $7.95 charge.

SHIPPING CUT OFF TIMES

Oders placed before 10am Eastern Standard Time (EST) should arrive within 2-4 business days Standard Ground Shipping. If you live in regional areas please expect longer delivery times.

Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays)

BULKY ITEM - Bulky items include 12 Pack of Nappies, 24 Pack of Wipes. Bulky items can attract higher shipping fees starting from $19.95. These shipping fees are based on the size and weight of the order and any shipping charges will be quoted during checkout. Estimated delivery time for bulky orders is 5-7 days